Every Service Follows The Same 5-Step Process
From booking to reveal, the steps are the same across every service line. Predictability is the whole point.
The 5-Step Process
Instant Quote
Transparent pricing via the website form or phone. Scope confirmed in writing.
Expert Matching
We assign the right pro (or team) for the service, your property and your schedule.
The Deep Clean
Vetted, bonded team arrives with HEPA equipment and eco-safe supplies.
Quality Inspection
Documented 50-point check (residential) or written scope sign-off (commercial).
The "Wow" Reveal
You walk in to finished work. If anything in scope is missed, we return within 24 hours at no charge.
Tools, Products & Protocols
HEPA filtration
Every vacuum is HEPA-filtered. Used on post-construction and residential alike.
Non-toxic solvents
pH-neutral, biodegradable, pet-safe. Specifically chosen for food-contact surfaces.
Vat-soak degreasing
BBQs and ovens are dismantled and soaked, no caustic oven-cleaner fumes.
Self-contained mobile fleet
Auto detailing runs its own power + water. Works in any driveway.
Ready To See The Process At Your Place?
Book any service, the first thing you see is the written scope.
Our Process, Frequently Asked
Everything you need to know about the Care N Tidy experience.
You receive an emailed scope summary before the visit. It lists exactly what is included, what is not, and the duration estimate. No surprises.
We assign a pro or team based on service type, property size, and (for recurring) same-team continuity preference. You see the name before the visit.
A room-by-room checklist the crew runs on residential deep cleans. Post-visit summary emailed to you; nothing is signed off without the check.
Yes. Move cleans and post-construction always include photos. Residential recurring visits get photos on request.
Notify us within 48 hours of the visit. We return within 24 hours at no charge. If still not satisfied after the re-clean, you do not pay for the original visit.
Absolutely. You are welcome to be on-site. Most clients leave us to it; some prefer to be present especially on the first visit.
Yes, but time may extend. The crew notes it and the updated scope appears on your post-visit summary.
Yes. HEPA vacuums, extractors, degreasers, microfiber, mops, all supplied. Auto detailing carries onboard water and power.
Commercial swaps the residential 50-point checklist for a contract-specific scope document, signed by both parties, reviewed monthly.
Our standard routes pause on Canada Day, Christmas Day, and New Year's Day. Emergency commercial coverage is arranged separately for facilities with 24/7 needs.
Yes, crew preference is honored where we have availability. Note on booking.
English is universal. Several crew members speak French, Mandarin, Punjabi, Hindi, or Spanish; we can match where needed.
Ready To Experience The Care N Tidy Standard?
Don't spend another weekend cleaning. Let the pros handle it while you save up to 25% by bundling our premium services.
- ✓ Next-Day Priority Booking Available
- ✓ 100% Money-Back Guarantee
- ✓ Fully Vetted & Insured Staff
